Privacy Policy

Who We Are

This website is operated by EcoPackin Printing Dongguan Co., Ltd. (EcoPackin), No. 128 Qingbin Dong Rd, Qing Xi Town, Dongguan, Guangdong, China.

For any question about this policy or about your personal data, contact info@ecopackin.com.

Scope of This Policy

This policy explains what personal data we collect through this website, why we collect it, how we use and store it, and what choices you have. It covers visitors, prospective buyers and existing customers who use our inquiry forms or contact us through the details published on this site.

Information We Collect

• Information you send us through inquiry forms: name, business email, company name, country or region, phone or WhatsApp number, product of interest, estimated quantity and your project requirements.
• Files and drawings you choose to send us by email or through a form.
• Technical information recorded by the web server, such as IP address, browser type, pages viewed and timestamps.
• Cookies and similar identifiers, as described in the Cookies section below.

How We Use Your Information

• To answer your inquiry and prepare quotations, samples or technical documentation.
• To communicate about orders, production schedules and shipments.
• To operate, secure and improve this website.
• To meet accounting, tax and legal obligations.

Legal Bases for Processing

Where the General Data Protection Regulation applies, we process personal data to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, and for our legitimate interest in responding to business inquiries. Where consent is required, for example for non-essential cookies, we ask for it separately and you may withdraw it at any time.

Cookies and Similar Technologies

Cookies are small files stored by your browser. We use them to keep the site working, to measure how pages are used and to remember your consent choices.

• Strictly necessary cookies, required for the site to function.
• Analytics cookies that help us understand which pages and products are useful.
• Consent cookies that record the preferences you have set.
• Cookies set by embedded third-party content, such as maps or video players.

You can block, delete or restrict cookies in your browser settings. Blocking strictly necessary cookies may prevent parts of the site from working.

Sharing With Third Parties

• Hosting, email and IT providers that operate the site on our behalf.
• Analytics providers that help us measure site usage.
• Shipping, forwarding and inspection partners where this is needed to fulfil an order.
• Professional advisers and public authorities, where the law requires it.

We do not sell personal data.

International Data Transfers

Our business is based in China and we serve buyers worldwide, so personal data may be processed outside your country. Where required, we use contractual safeguards for those transfers. [Transfer mechanism to be confirmed.]

Data Retention

We keep inquiry records for as long as needed to handle your request and any resulting business relationship, and for the periods required by accounting and tax rules. [Retention period to be confirmed.]

Your Rights

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete data we no longer need to keep.
• Object to or ask us to restrict certain processing.
• Request a portable copy of the data you provided.
• Withdraw consent at any time, where processing is based on consent.
• Complain to your local data protection authority.

To exercise these rights, email info@ecopackin.com.

Security

We use technical and organisational measures to protect the data we hold, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This site is intended for business users and is not directed to children. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy to reflect changes in our practices or in the law. The current version is always published on this page.

Contact

EcoPackin Printing Dongguan Co., Ltd., No. 128 Qingbin Dong Rd, Qing Xi Town, Dongguan, Guangdong, China. Email: info@ecopackin.com.

Effective Date

Effective date: [to be confirmed].